Wednesday, April 20, 2016

MARKETING: Customer Interview 6

Below is the link to the interview.  The link will take you to "Open Drive".  Please download and open the file (MP3).

https://od.lk/f/Ml8xMTc1NTM2MjJf


The most important insight I received is the importance of taking into consideration the changing of the seasons and its impact on what types or in-room customization clients would require.  Additionally, the ability to get food items that are specific to the needs of customers was also highlighted.  Amenities such as gyms and spas was also noted as an important factor.  

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